Terms and Conditions

Group Class Cancellation Policy: You can cancel your attendance in a group class up to 1 hour ahead of time with no penalty. If you miss class with no notification, the business reserves the right to charge your for that class. All prepaid classes are non-refundable, but are transferrable to other products and/or services, and to other people.

1-to-1 Session Cancellation Policy: If you are unable to meet at your scheduled class time, you must provide 24 hours notice of cancellation, or you will be charged for that session. Refunds can be issued for unused sessions, at the discretion of the business. 

We reserve the right to cancel classes or sessions if necessary, and will make every effort to notify you of any cancellations as soon as posible, therefore it is essential that you provide us with a current phone number or email address.

If an account is inactive for twelve (12) months or more, the pre-purchased classes may be resumed by paying a reactivation fee, but no refunds will be granted. Classes will begin and end at the set scheduled time. In the event that a class starts late, the scheduled end time will still be adhered to. You are responsible for making sure that your computer or other electronic device is working properly before the online class begins. If there are any technical difficulties during the class on the part of the student, the class will still keep to its set time. If there are technical difficulties on the part of the teacher, the class time can be extended or rescheduled if needed.

Privacy Policy

These terms and conditions apply to the use of this website at www.tracyreneestafford.com (the “website”). By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Whether or not you register with or order from us, using  the Website indicates that you accept these terms and conditions. If you do not accept these terms and conditions, please do not use the Website. The Website reserves the right to update or modify these terms and conditions, and for this reason we encourage you to review these terms each time you use this Website.

We are committed to protecting your privacy online. By visiting the Website, you are accepting the practices described in the privacy statement. We receive and store information that you supply us via our website and regular operations (email, phone). This includes information such as your name, email address, billing address, billing information, and E-newsletter opt-in options. We use this information you provide about yourself when placing an order only to complete that order. We use return email addresses to answer emails we receive to confirm purchases, bookings, and appointments, and provide e-newsletters and announcements.

Such addresses are never shared with outside parties. We never use or share your personal information in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

All agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing. We make every reasonable effort to ensure that personal information we collect, either electronic or hard copy, is protected against loss and unauthorised access. We secure your information by using generally accepted information security techniques, such as firewalls and access control, procedures. All information that you provide to us is maintained in the strictest confidence. We always reserve the right to disclose personal information if required by law, regulation, search warrant, subpoena, or court order that legally requires that we do so.

Facebook: We may use “visitor action pixels” from Facebook Inc. (hereinafter “Facebook Pixels”) on our website for retargeting purposes. Facebook Pixels are a type of cookie. Facebook Pixels allow tracking of a Facebook user’s behavior after the user clicks on a Facebook advertisement and is redirected to the advertiser’s website. Using this process, we are able to measure the efficacy of our advertising and marketing through Facebook through anonymized data. Facebook Pixels also allow Facebook to customize its advertising to its users, including providing advertisements for websites that users have already visited. Using this process, Facebook may provide you with advertisements for our website and services. Specific user personal information is not shared with us, but Facebook may store and use personally identifying information for its own marketing and other purposes. You may opt out of this process by modifying your advertising preferences with Facebook here: https://www.facebook.com/settings?tab=ads

Google: We may also use the retargeting services from Google Inc. (hereinafter “Google”), such as AdWords Remarketing and Google Analytics for Display Advertising. These services use cookies, track your behavior on our website and others, and allow for customized advertisements to be displayed to you through Google’s platforms. You can learn more about Google’s privacy policy and opt-out procedures here: http://www.google.com/settings/ads/onweb/optout

Third Party Links: Our website may also contain links to third-party websites of promoters, advertisers, affiliates, partners, agents, etc. However, we do not review, control or monitor in any way the privacy practices of such linked third party websites. Therefore, we recommend that you review the policies and procedures of the linked websites before interacting with them.

The Final Fine Print

The Business may provide links to third party Services that are not owned or controlled by the business, including, without limitation, Facebook, Twitter, and Instagram (“Third Party Services”). We provide such links solely as a convenience to you. The Business does not review, approve, endorse, or make any representations about such Third Party Services, the companies or persons who own and/or operate them, or any information, software or other products and services made available through such Third Party Services, or any results that may be obtained from using them. You should exercise common sense and your own judgment, and if you decide to access any Third Party Services linked to the Services, you do so entirely at your own risk, and you are solely responsible for your activities conducted in connection with such Third Party Services.

You hereby acknowledge and agree that the Business or its licensors own all legal right, title and interest in and to the Services and Content, including, without limitation, any and all intellectual property. The Business hereby grants you a limited, personal, revocable, non-transferable, non-sublicensable, and non-exclusive license to access the Services and use the content, information, text, images, graphics, interfaces, audio and video clips and any other materials  (collectively, the “Content”), solely for your personal, non- commercial use. You may not copy, modify, reproduce, publicly display or perform, distribute, or otherwise use the Content except as expressly set forth in this Agreement.

You hereby represent and warrant that you will not, and will not induce any third party to:  attempt to disable or circumvent any security mechanisms or otherwise attempt to gain unauthorized access to any portion of the Business or any other systems or networks connected to the Business or its third party service providers, use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Business or with any other person’s use of the Business,  track or seek to trace any information on any other person who visits the Services, use the Services or Content for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by this Agreement or applicable laws, rules or regulations; or copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of any proprietary software used to provide, maintain, or otherwise applicable to the Services or Content.

Indemnification: You hereby agree to defend, indemnify and hold the Business harmless from and against, any and all losses, liabilities, damages, and/or claims (including, without limitation, attorneys’ fees and costs) arising from your breach of this Agreement, or otherwise arising from your use or misuse of the services or content.

Limitation of liability: In no event shall any company party be liable to you, or any third party, for any special, indirect, incidental, punitive, exemplary, reliance or consequential damages of any kind, whether bases on breach of any express or implied warranty or condition, breach of contract or tort, (including, without limitation, negligence, or strict liability) even if a company party has been advised of the possibility of such damage.

The Business may issue a warning, temporarily suspend, indefinitely suspend or terminate your right to use or access all or any part of the Services including any account thereon, without notice, if, in the Businesses sole discretion, if it feels as though there is a breach of this Agreement and if it is the Businesses belief that such access would violate any applicable law, rule or regulation or would be harmful to the interests of, or potentially cause financial loss or legal liability to the Business or another user of the services. This Agreement and the Privacy Policy constitute the entire agreement between you and the Business regarding its subject matter. The Business will not be responsible for failures to fulfill any of its obligations due to causes beyond its control. The failure of the Business to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any part of this Agreement is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible so as to maintain the intent of this Agreement, and the other parts will remain in full force and effect. This Agreement is only valid in the English language. You may not assign or otherwise transfer your rights, or delegate your performance, under this Agreement to any third party without in each and every case, the Businesses express prior written consent. All terms which by their nature are intended to survive any termination of this Agreement, or any termination of your use of the Services or Content shall survive such termination.